ADP TotalSource Review 2024: Features, Pricing & More (2024)

ADP TotalSource includes core HR functions, payroll, benefits and more.

Core HR

ADP TotalSource software is a source of truth for securely storing and managing employee data, electronic documents and a range of templates. With TotalSource, you also get consultation on how to:

  • Align your company mission, vision and values
  • Manage employee performance
  • Optimize your workforce
  • Administer an employee reward and recognition program

Payroll

Along with many of the top payroll software platforms on the market, ADP TotalSource helps you pay your employees accurately and on time with its complete payroll administration suite. You can choose to pay your employees by direct deposit, pay card or checks.

ADP will assign you a payroll specialist who can help you set up payroll and taxes. ADP TotalSource manages payroll administration and processing, including audit and reconciliation, deductions, garnishments, unemployment insurance and exemptions. This service is important to help keep you compliant with the ever-changing federal, state and local tax codes. It also calculates, withholds and files federal, state and local payroll taxes.

You can set up your payroll runs to monthly or bimonthly, but any off-cycle payroll runs for things such as bonuses will cost extra. However, cutting off-cycle checks to terminated employees will not cost extra. ADP TotalSource payroll syncs with the built-in Time and Attendance module.

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ADP TotalSource payroll

Benefits

ADP TotalSource is the nation’s largest certified PEO with 722,000 worksite employees. This means it can negotiate Fortune 500-quality benefits for your small company to help attract and retain employees. Competitive benefits include but are not limited to health, vision, dental, commuter benefits, 401(k) plans and more. ADP also manages employee perks, such as retail, restaurant, travel and entertainment discounts.

The way it works is that you and ADP discuss plan options each year to find the right benefits package for your company and your employees while staying within budget. From there, ADP handles communication, enrollment, benefits deductions, carrier relations, employee calls and benefits administration for you. Employees can then enroll in benefits and add dependents using ADP’s mobile app.

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View and manage your employees’ benefits enrollments and more from ADP TotalSource.

Time and Attendance

Time and attendance software is included in ADP TotalSource and syncs with payroll automatically, so your payroll specialist won’t have to navigate between two different interfaces. However, if you choose, you can integrate third-party software of your choice.

ADP TotalSource’s time and attendance includes a basic scheduling tool where managers create and distribute employee schedules. By upgrading to the Time Tracking & Scheduling add-on, you get more advanced, interactive scheduling features that enable employees to swap or change shifts and communicate about scheduling with their managers.

Workplace Safety and Compliance

Each ADP TotalSource client is assigned an ADP Risk and Safety Consultant who provides guidance and preventative measures to help make your workplace as safe as possible. To help businesses avoid legal costs related to labor law violations, ADP TotalSource compliance experts:

Administer workplace safety evaluations to identify workplace hazards
Designs solutions to help clients create a safe workplace and remain compliant in a cost-effective manner
Provide safety training to employees and managers
Give guidance on OSHA compliance and workers’ compensation claims trend analysis
Assist with compliance for the Affordable Care Act (ACA), Fair Labor Standards Act (FLSA), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) and laws regarding how to handle harassment cases

By providing EPLI and a legal defense benefit, TotalSource can back their guidance and help mitigate the financial consequences of employee lawsuits and claims.

This kind of support comes in handy especially for small businesses with production facilities and physically demanding work environments. For example, in the event an employee is injured, the 24/7 nurse hotline access ensures injured employees get the care they need. In addition, ADP TotalSource provides workers’ compensation coverage.

On the software side, ADP TotalSource’s Compass is a compliance tool that pushes notifications directly to your dashboard. These notifications alert you to any outstanding compliance action items that need your attention.

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ADP TotalSource’s Compass alerts you to compliance action items to take action on.

Learning Management System

ADP’s comprehensive Learning Management System (LMS) administers online or in-person learning to employees and managers for:

  • HR compliance
  • Personal and leadership development
  • Diversity, equity and inclusion
  • Technology skills
  • Health and well-being
  • Customer service
  • Risk and safety

In the dashboard, HR staff members and managers can monitor the completion status of mandatory training.

Reporting

ADP TotalSource comes with more than 300 pre-built reports for topics including payroll, HR, time, benefits or talent to ultimately help HR leaders make better and more cost-effective workforce decisions in these areas. For example, a business can better control overtime costs after viewing an online HR report showing month-over-month overtime trends by employee. Aside from the out-of-box reports, you can build your own custom report or have ADP TotalSource build a custom report for you.

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ADP TotalSource Reports dashboard.

Analytics

ADP TotalSource continuously supplies you with and helps you make sense of internal and market data. This helps you identify trends and act on ADP’s recommendations on how to make your business more efficient and competitive.

ADP TotalSource’s Analytics also features customizable dashboards that visualize the data that’s most important to you.

Plus, it features four built-in storyboards for turnover, pay equity, retention and age-related workforce insights. When navigating through ADP TotalSource’s guided online demo, the Storyboard provides an overview statement of how your company is performing. For example, in terms of pay equity, it displays the number of compensation gaps in your organization.

From there, you can dig into details by clicking on the breakdown of pay gaps by gender and ethnicity as well as the estimated cost to close those pay gaps. The details will show locations, positions and specific employees impacted by the pay gap. The Storyboard also provides recommendations on how to go about addressing your company’s pay inequities.

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ADP TotalSource’s built-in storyboards for pay equity, for example, notify you of pay gaps in your organization and how to go about closing those gaps.

Finally, the ADP DataCloud also provides benchmarking features that are based on up-to-date, aggregated and anonymized data from ADP’s U.S. client base of over 30 million employees. This dataset covers a range of more than 30 different pay and HR metrics and can help assess if your:

  • Employee compensation is competitive
  • New hires are leaving faster than those at other companies
  • Absence and overtime rates are higher than benchmarks
  • HCM investment is providing optimal value
ADP TotalSource Review 2024: Features, Pricing & More (2024)

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